Newcomers Services - Relocation Readiness Program

Hours of Operation

Located in Community Connection, Bldg 1524

Monday 8 a.m. - 4 p.m.
Tuesday 8 a.m. - 4 p.m.
Wednesday 9 a.m. - 4 p.m.
Thursday 8 a.m. - 4 p.m.
Friday 8 a.m. - 4 p.m.
Saturday Closed
Sunday Closed

Contact

6391 Wetzel Ave.
Bldg. 1524
Google Map

Handicap Accessible

Tel:
+1(719)526-1070

Military DSN Tel:
(312)619-1070

Write an ICE comment

 

First and foremost, "Welcome to Fort Carson, Colorado".  Whether it’s your first move or last of many, the Army Community Service (ACS) Relocation Readiness Program is here to help.

Located in the Community Connection, next to the Mountain Post Soldier Center, our program offers various services for newcomers, multicultural individuals, transitioning individuals, and Families who are in Fort Carson area as part of an unaccompanied assigment.  Unaccompanied includes TDY's and deployments.

 

Before You Arrive

Things to Consider

Child & Youth Services (CYS):  Parents can take advantage of numerous programs available on Fort Carson.  Services range from daycare to youth sports to online tutoring.  All services require registration.

Childcare:  It is highly encouraged you contact the CYS Parent Central Services for details on local daycare options.   

Emergency in route to Fort Carson:  Be prepared, save the American Red Cross number to your contacts, +1(877)272-7337.  If Army Emergency Relief (AER) is needed, call +1(719)526-4590.

Employment Assistance:  Be proactive and start the process before you leave.

  • Visit the ACS Employment Readiness Program page for up-to-date details on the local job market or call +1(719)526-0452.
  • Ask about the ACS Volunteer Program.  It's a great way to add to your resume while you are searching.  And, free onsite childcare is available for ACS Center volunteers.

Exceptional Family Member's:  Visit the ACS Exceptional Family Member Program (EFMP) page for details on local services or call +1(719)526-0400.

Flying to Fort Carson:  If you are flying in, you have two options.  You can fly directly to Colorado Springs or fly into the Denver International Airport (DIA), which is about 90 miles from Colorado Springs.

Fort Carson:  Great news, you are coming to one of the top requested locations in in the Army.  Our local community also has the 3rd largest DoD retiree population in the U.S.

Firearms on Fort Carson:  All weapons transported on post must be registered with FC Form 66-E.  The process takes 2 to 3 weeks and can be completed via mail before your arrival.

Getting around Fort Carson:  If your vehicle is in route or you don't have one, the post provides free shuttle buses.  

Housing on Fort Carson:  Fort Carson Family Homes offers various options and is managed by Balfour Beatty Communities.  Army Emergency Relief (AER) can assist with the 1st month's rent and deposit, call +1(719)526-4590.

Housing off Fort Carson:  Numerous options are available.  It's important to note, the cost of homes in the local areas have increased significantly within the last couple of years.  Take the time to research your options before you arrive.  The Fort Carson Housing Services Office has a realtor available to assist, call +1(719)526-2323.  Once you arrive to Fort Carson Carson, we encourage you to attend our monthly Homebuyer's Workshop

Leave Extension:  Just incase, save the Army Travel Assistance Center to your cell phone.  If you do not make it by your report date, it is critical that notification is made immediately.

Local Communities:  Get to know you new home, you'll find that more than 70% of the military population lives off of Fort Carson.

  • Canon City (About 30 miles west from Fort Carson)
  • Colorado Springs (Local city directly outside of Fort Carson)
  • Denver (About 80 miles North from Fort Carson)
  • Fountain (Local city directly outside of Fort Carson)
  • Pueblo (About 38 miles South from Fort Carson)
  • Monument (About 30 miles North from Fort Carson)
  • Security-Widefield (Local city directly outside of Fort Carson)
  • Woodland Park (About 28 miles Northwest from Fort Carson) 

Medical Services:  Evans Army Community Hospital (EACH) offers a variety of medical services, on and off post.

Military Installations

MWR:  Up-to-date information ranging from recreation to sports & fitness to community support.

Per Diem RatesUp-to-date details for Fort Carson.

Pet Boarding Kennels:  No pet boarding kennels are located on post.  For assistance, contact the Fort Carson Veterinary Center, +1(719)526-3803

Reporting to Fort Carson:  Soldiers sign in at the Replacement Center.  Prior to departure, review in-processing procedures and required items.

Schools (Kids):  Colorado has open enrollment.  Contact the School Liaison Office (SLO) for assistance with the numerous options available to parents. 

Shipment of personal items:  Start as soon as possible, visit Move.mil.  Note, Fort Carson no longer provides Loan Closet services.

Single Soldiers:  Reach out and get involved in the Fort Carson Better Opportunities for Single Soldiers (BOSS) program.

Sponsorship:  Whether your a Soldier or Family Member, a sponsor can help with getting to know the local area.

Temporary Lodging:  Reserve your room (s) in advance.  Contact IHG Army Hotel on Fort Carson or the Air Force Inn on Peterson Air Force Base (depending on traffic, 15 to 30 minute drive).  Due to construction, limited spaces are available on Fort Carson.

Welcome Packet:  Get details on your new assignment.

  • Request a mailer packet:  Include your name, address, contact number, arrival date, and any other information you may be needing. 

Weather Conditions:  Depending on when you are traveling, Colorado Road Conditions can vary drastically.  Check the roads before you get on your way.  

  • Download the CDOT mobile app.  You'll find that many of the major roadways have live feed video cameras. 

 

I'm at Fort Carson

Adoption and Foster Care in El Paso County

If you are interested in the adoption or foster care process in the local area, the following resources will assist you with initiating the process. 

Adoption

Foster Care

Local Agencies to assist with the process

Computer Lab at ACS Community Connection

Stop by and use one of our eleven computers with printers; CAC accessible if needed.  Or, if you need documents scanned or copies made, we can assist.  

Fort Carson Regulations and Policies

Command Memo Policies

Mountain Post Living - The 411 to your Community

1st month's Rent/Deposit:  If you need assistance, Army Emergency Relief (AER) is available.  For details, call +1(719)526-4590.

Banana Belt:  If you hear someone refer to this term, it is the area around Barkeley Avenue and McGrath Avenue.  If you look at the streets on a map, they form a banana.

Cheyenne Mountain Zoo:  Welcome to the highest zoo in America.  It sits at an elevation of 6,800 feet above sea level and has more than half a million visitors every year.    

Child & Youth Services (CYS):  If you have kids, take advantage of available programs ranging from daycare to youth sports to online tutoring.

Childcare:  It is highly encouraged that you contact CYS Parent Central Services for information on local daycare options, to include military-operated and military-subsidized child care options.  For details, visit Bldg. 1528 or call +(719)526-1101

Civilian Personnel Advisory Center (CPAC) If you are a newly arrived DoD Civilian, make Bldg. 1118 one of the first stops before going to your new organization.  For details, call +1(719)526-8341

Community Connection:  Make Bldg. 1524 one of your first stops.  You'll find newcomers information and resources.  If you plan on buying a home, sign up for our Homebuyer's Workshop.

Computer Labs:  Community Connection offers eleven computers with printers; CAC accessible if needed.  Digital scanning, faxing and copying also available.  Other labs include Education Center, Grant Library, Soldier & Family Assistance Center, Soldier For Life Transition Assistance Program (SFL-TAP), and Replacement Detachment.

DEERS & ID Card:  Schedule an appointment online.

DMVConveniently located in the Mountain Post Soldier Center, Bldg. 1525, wait times are online.  For details, call +1(719)520-6240.

Dog Parks:  Two fenced-in parks are available at Iron Horse Park.

Drink Water:  Colorado Springs elevation is 6,035 feet.  Acclimation to our area varies for every individual.  If you are not a fan of drinking water, it is highly recommended you become one.  The air is drier and your body will dehydrate much more quickly.

Education:  Lots of higher learning options are available on Fort Carson.  Stop by the Education Center, Bldg. 1012, Rm 138.  For details, call +1(719)526-2124.

- Available onsite at the Education Center are:

- Available in the local communities:

Employment Assistance:  Stop by the ACS Center, Bldg 1526.  Visit our ACS Employment Readiness Program for up-to-date information on the local job market or call +1(719)526-0452.

A great way to maintain your resume is to volunteer.  If you volunteer with our ACS Volunteer Program at the ACS Center, free onsite childcare is provided.  

Exceptional Family Member's:  Stop by the ACS Center, Bldg 1526 and meet your ACS Exceptional Family Member Program (EFMP) team or call +1(719)526-0400.

Family Readiness Group (FRG) Get up-to-date FRG contact information.

  • Food Handlers Training - Nutrition Care Division, Evans Army Community Hospital, Bldg 7500, Room 1945.  For details, call +1(719)524-0730.

Flying to Fort Carson:  Have family or friends coming to Fort Carson?  Two airports are available:

Fort Carson:  Great news, you made it to one of the top requested locations in in the Army.  Make Community Connection, Bldg 1524, one of your 1st stops.  You'll find various newcomers services, information and resources.  Did you know, our local community has the 3rd largest DoD retiree population in the U.S.

Firearms on Fort Carson:  All weapons transported on post must be registered with FC Form 66-E.  The process takes 2 to 3 weeks.

Getting around Fort Carson:  If your vehicle is not here yet or you don't have one, the post provides free shuttle buses.  

Golfers:  Great news, because of our altitude, a golf ball flies on an average 10% farther in Colorado than other states.  Tee-up at the Cheyenne Shadows Gold Course.

Housing on Fort Carson:  Fort Carson Family Homes offers various options and is managed by Balfour Beatty Communities.  Army Emergency Relief (AER) can assist with the 1st month's rent and deposit, call +1(719)526-4590.

Housing off Fort Carson:  Numerous options are available.  It's important to note, the cost of homes in the local areas have increased significantly within the last couple of years.  Take the time to research your options before you arrive.  Attend our Homebuyer's Workshop to learn about the process.  The Fort Carson Housing Services Office (HSO) has an onsite volunteer realtor, call +1(719)526-2323.

Hunting:  The post Conservation Law Enforcement Program offers a Colorado Hunters’ Education Course.  ​​​​Registration required, next course is 30 & 31 March.  

Incline:  It's just 2,744 steps up the Manitou Incline.  Gaining 2000 feet in elevation from start to finish, it's a bit under 1 mile in length.  Take the challenge.  

Information, Tickets and Registration (ITR):  Stop by The HUB and get any upcoming family vacations, getaway cruises, or tickets to local/state/national/international attractions.  They also help you put together a perfect trip.  ITR has many working relationships with various travel companies & resorts around the world.  For details, call +1(719)526-5366.

Loan Closet:  Discontinued as of Nov 1, 2018.

Local Communities:  Get to know the area and Colorado.  More than 70% of the military population live off of Fort Carson.

  • Canon City (About 30 miles west from Fort Carson)
  • Colorado Springs (Local city directly outside of Fort Carson)
  • Denver (About 80 miles North from Fort Carson)
  • Fountain (Local city directly outside of Fort Carson)
  • Pueblo (About 38 miles South from Fort Carson)
  • Monument (About 30 miles North from Fort Carson)
  • Security-Widefield (Local city directly outside of Fort Carson)
  • Woodland Park (About 28 miles Northwest from Fort Carson) 

Medical Services:  You'll be assigned a PCM at Evans Army Community Hospital (EACH).  If you have questions, contact the patient advocate.  Remember, if you have a Qualifying Life Event (QLE) in TRICARE, such as marriage or birth of a child, it opens a 90-day period for you to make eligible enrollment changes. 

Military & Family Life Counselors (MFLC):  Available to Service Members and their Families to provide non-medical short term, situational problem-solving counseling.  Services can be provided on or off the installation and can be for individuals, couples, families and groups.  

Military Installations

Mountains are to the West:  If you get lost in Colorado Springs, remember that, it's a helpful trick to finding your way around.

MWR:  Up-to-date information ranging from recreation to sports & fitness to community support.

Per Diem RatesUp-to-date details for Fort Carson.

Pets:  Boarding kennels are unavailable on Fort Carson.  For assistance, contact the Veterinary Center at +1(719)526-3803 or visit the local Better Business Bureau.

- Stray Animal Facility:  If you live on Fort Carson and your pet gets loose, you can contact Tumbleweed Country Kennels, 12599 Jordan Road, Fountain, CO 80817.  Photos are taken of collected animals on Fort Carson and posted online.  Owners have 5 days to recover their pet before it is abandoned and placed for adoption.  For details, call +1(719)382-1126.

Post Guide and Telephone Directory

Replacement Center For assistance, call +1(719)526-6961 or +1(719)524-4475.

Reporting to Fort Carson:  If you have not signed in yet, report to the Replacement Center.  Make sure you know in-processing procedures and required items.

Schools (Kids):  Colorado has open enrollment.  Parents are highly encouraged to contact the School Liaison Office (SLO) prior to making education decisions.  Additional resources are available through the Colorado Department of Education.

Shipment of personal items:  All you answers are on Move.mil.  Note, Fort Carson no longer provides Loan Closet services.

  • Joint Personnel Property Shipping Office North Central (JPPSO-NC)
  • Tel:  +1(719)526-3755
  • Office Hours:  Mon-Thu, 7:30 a.m. to 3:30 p.m.; Fri, 9 a.m. to 3:30 p.m.

Shopping Locations

Shooting Complex:  Visit the Cheyenne Mountain Shooting Complex located outside of Gate 20.  We also have a Trap/Skeet range.  For details, call +1(719)896-6196.

Ski Resorts:  USA Today named Winter Park as the number one spot.  Copper Mountain took fifth place and Telluride tenth place.  So whether you are an avid skier or new to bunny slopes, stop by the Outdoor Recreation Complex to get information.

Single Soldiers:  Get involved in the Fort Carson Better Opportunities for Single Soldiers (BOSS) program.

Sponsorship:  It's not too late to request one.  For Soldier or Spouse  sponsorship, call +1(719)526-0457.  For Youth sponsorship, call +1(719)524-0194.

Staff Duty Numbers:  24/7 Unit Staff Duty phone numbers.

Tax Center:  Call +1(719)524-1012 or 1+(719)524-1013 to make appointments through the remainder of tax season.  Free income tax preparation services for both state and federal returns are available to all Active Duty, Retirees and Family Members.  Located in Bldg. 1358, open weekdays from 9 a.m. to 4 p.m.

Temporary Lodging:  If you need lodging, contact IHG Army Hotel on Fort Carson or the Air Force Inn on Peterson Air Force Base (depending on traffic, 15 to 30 minute drive).  Due to construction, limited spaces are available on Fort Carson.

Training Programs:  Take advantage of the many opportunities. 

- Accredited Financial Counselor (AFC) Certification:  Military spouses can apply through April 2019 for the fellowship.

- Red Cross Dental:  For details, call +1(719)526-7144.

Welcome Packet:  Stop by and pick one up at Community Connection, Bldg 1524.  We're on the South side of Mountain Post Soldier Center.

Weather Conditions:  Download the CDOT mobile app.  You'll find that many of the major roadways have live feed video cameras.   Depending on when you are traveling, Colorado Road Conditions can vary drastically.  Check the roads before you travel.  

WIC OfficeThree locations available in the local area.

  • Closest office to Fort Carson:  97 Widefield Blvd, Widefield, CO 80911.  For details, call +1(719)578-3199.
Places to Eat on Fort Carson
  • Anthony's Pizza - Main PX
  • Arby's - Triplex
  • Baskin Robbins - Stand alone
  • Boston Market - Main PX (Opening in the spring)
  • Burger King - Main PX, Triplex, and Gate 3
  • Charley's Philly Steaks - Main PX
  • Dining Facilities
    • Evans Army Community Hospital (EACH) DFAC
    • James R. Wolf DFAC
    • Robert C. Stack DFAC
    • Warfighter DFAC - Bldg 9420 / 10101 Warfighter Rd
  • Domino's Pizza - Mini Mall
  • Dunkin' Donuts - B Street Express and Stand alone
  • Hunt Brother's Pizza - Wilderness Express
  • Jimmy John's - Gate 20 Express and stand alone 
  • Kentucky Fried Chicken (KFC) - Triplex
  • Korea Express - Mini Mall
  • Mulligan's Grill - Cheyenne Shadow's Golf Club
  • Outpost Food Truck (DFAC) - In front of the Mountain Post Soldier Center
  • Pizza Hut - Stand alone
  • Qdoba - Triplex
  • Starbucks - Main PX and EACH Hospital
  • Strike Zone Snack Bar & Grill - Thunder Alley Bowling Center
  • Subway - B Street Express, Mini Mall, and Wilderness Express
Relocation Materials
Welcome Packet Requests

Mailer Packet:  Get details on your new assignment mailed to you.

  • Request a Mailer Packet:  Include your name, address, contact number, arrival date, and any other information you may be needing. 

Hardcopy Packet:  Stop by the  Community Connection, Bldg 1524.  We're on the South side of Mountain Post Soldier Center.  If you need more than 10, we request a minimum of 2 business days.  

What Relocation Offers Overall

Community Connection

Multicultural Services

  • Everyday English Course
  • Immigration assistance and classes (Green Card, Immigration 101, and Naturalization)
  • Meet-Up Groups for German, Latino and Multicultural
  • Multicultural assessment appointments
  • Naturalization ceremonies
  • Office on the Go Services
  • Referrals for English as a Second Language (ESL)
  • S-1 Naturalization Training
  • Tranlation referrals

Newcomers to Fort Carson

  • Details listed above on this page.

Transitioning Services

  • Clearing for ACS, AER, & EFMP
  • Destination Overseas
  • Loan Closet
  • Office on the Go Services
  • PCS 101
  • Relocation Counseling for Chaptering, ETSing and Retiring
  • Relocation Packets for other locations
  • Sponsorship Information and Training
  • United Through Reading Program
  • Waiting Families Program