Army Emergency Relief (AER)

ACS Services are available virtually to include Army Emergency Relief.

Limited in-person services are available only to people under extreme circumstances.  Clients can call (719) 526-4783 for AER assistance.

For all other ACS inquires please call the main ACS line at (719) 526-4590. 


Clients that have access to an encrypted email can send their application and supporting documents to

Thank you to everyone who has made a donation to the annual campaign, "Soldiers Helping Soldiers". To date we have reached $31,000 of our $150,000.00 goal. If you are able during these unprecedented times AER still needs your support. Consider donating to the annual campaign now through June 15th.  DONATE NOW

AER Loan Applications

********Encryption Requirement Data Disclaimer********

To be used for all documents submitted to Army Emergency Relief for financial assistance

Encryption is the process of converting information or data into a code, especially to prevent unauthorized access to information. “Use encryption to protect sensitive and information transmitted online"

The website listed below should be used to forward all documentation for Army Emergency Relief assistance.



Any files containing PII/PHI must be encrypted prior to uploading or by checking the Encrypt every file box in this form!

********Encryption Requirement Data Disclaimer********


The following forms and worksheets are required to process your AER loan or grant request.  Please see below.  If you should require computer or printing support, you can access the computer lab at ACS Building 1526.

Effective March 23rd 2020 until further notice, all AER applications that are approved will be paid by EFT, Electronic Funds Transfer, and will require the following form to be filled out and submitted with the AER application and supporting documents. 


Please ensure you have a current copy of the most recent end of month Leave & Earnings Statement (LES), your Military ID Card, all supporting documentation pertaining to your financial emergency and a completed blank client budget worksheet. 

Here is an example of a AER Form 101 filled out as well as the budget worksheet:

What Can AER Do?

Help with emergency financial needs such as:

  • Food, rent or utilities
  • Emergency travel
  • Funeral expenses
  • Immigration Fees
  • Care Repair / Car Payment

Provide college scholarships to children, spouses, and surviving spouses of Soldiers.

  • Scholarship Opportunities:
  • Dependent Children Scholarship Program
  • Spouse Scholarship Assistance Program
  • Eligibility requirements and applications can be obtained at Army Emergency Relief.
Who is Eligible?
  • Active duty Soldiers, single or married, and their Family members.
  • Army National Guard and Army Reserve Soldiers on continuous active duty for more than 30 days and their Family members (Title 10, USC).
  • Soldiers retired from active duty for longevity or physical disability, and their Family members.
  • Army National Guard and Army Reserve Soldiers who retired at age 60, and their Family members.
  • Surviving spouses and children of Soldiers who died while on active duty or after they retired.
Leader's AER ToolKit

Financial Classes and Workshops

• Preparing a Budget

• Car Buying

• How to read an LES

• Living within your means

• Army Emergency Relief

• ACS Resources

To see a full list of classes and information, check out our portable class schedule.  You can also submit your request for a class online

Other Financial Tools

Army Community Service Financial Readiness offers many financial tools.

Car Seat

Hours of Operation

Monday 9 a.m. - 11:30 a.m.
1 p.m. - 3:30 p.m.
Tuesday 9 a.m. - 11:30 a.m.
1 p.m. - 3:30 p.m.
Wednesday 9 a.m. - 11:30 a.m.
1 p.m. - 3:30 p.m.
Thursday 9 a.m. - 11:30 a.m.
1 p.m. - 3:30 p.m.
Friday 9 a.m. - 11:30 a.m.
1 p.m. - 3:30 p.m.
Saturday Closed
Sunday Closed
Federal Holidays Closed


6303 Wetzel Avenue
Building 1526
Google Map

WiFi Available

Handicap Accessible


Military DSN Tel:

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