DFMWR Staff Resources

NEW! Customer Feedback Data

2019 Color Fest Customer Feedback

2019 Music Preference Customer Feedback

2018 Tree Lighting Customer Feedback

Demographics and Preferred Methods of Communication (Parents)

NEW! Facility Digital Display Support Request

Submit your ticket directly by emailing the Army MWR Enterprise Digital Signage team at:

support@mwr.zendesk.com

Include the name of the player in your ticket. See below for the list of digital media players and locations:

Player Name Location
CRSN 001 Bldg. 1217 Lobby
CRSN 003 Thunder Alley Bowling Center
CRSN 006 CYS Central Registration
CRSN 007 Grant Library
CRSN 008  McKibben PFC
CRSN 009 Garcia PFC
CRSN 010 Waller PFC
CRSN 012 Iron Horse Resiliency Campus
CRSN 013 Iron Horse Resiliency Campus
CRSN 014 USO
CRSN 016 Elkhorn ConferenceCenter
CRSN 017 Elkhorn Conference Center
CRSN 018 Cheyenne Shadows Golf Course
CRSN 020 CYS YS
CRSN 021 SFAC
CRSN 022 ACS
CRSN 023 Family Connection Center
CRSN 024 WTU
CRSN 025 DEERS
CRSN 027 JAG
CRSN 028 ODR Rental Counter
CRSN 029 ITR
CRSN 030  Aspen CDC
CRSN 031 Ivy CDC
CRSN 032  Monarch CDC
CRSN 036 Mesa CDC
CRSN ACS 001 LED Billboard Wetzel Ave.
CRSN ACS 003 LED Billboard Titus Blvd.

 


SELF-SERVICE

MWR EMPLOYEES ONLY

See below for self-service instructions and resources.

IT Support Requests

To submit an IT support request, please visit: 

carsonmwr.freshdesk.com

Bldg. 1217 Door Signs

Single Name Template (PDF)

3-Name Template (PDF)

  • Template is for use by MWR/NAF employees/programs only
  • Door signs are a program/activity expense.
  • File includes printer's crop marks
  • Some examples of printers in town: Documart, Office Dept, FedEx Kinkos, Cheetah Printing, etc.
  • Some examples of printers online: MakeStickers.com, StickerMule.com, StickerYou.com, etc.

Instructions

  1. Download the door sign template of your choice. Each sign is (WxH) 10"x6" with 0.125" bleed (for the printer to trim off, so color goes to the edge).
  2. Populate the fields with information. Text auto-resizes as you type in each field.
  3. Save it.
  4. You place an order with your printer of choice (online or in town) that can produce RECTANGLE STICKERS.
  5. You pay with your GPC.

If ordering online:

Here's a sample of what to expect in the online ordering process.

CRSN-1217-Door-Sign-Screenshot-Sample-Order-Online.jpg

Business Cards

Fillable Business Card Template (PDF)

  • Template is for use by MWR/NAF employees/programs only
  • Business cards are a program/activity expense.
  • File includes printer's bleed and crop marks

Instructions

  1. Download the business card template
  2. Populate the fields with your information.
  3. Save it.
  4. You place an order with your printer of choice (online or in town)
  5. You pay with your GPC

Optional: You can populate the fields for Facebook, Twitter and Instagram with your program's social media @username

Survey For Photos

Survey for Photos Self Service Option

  1. Contact marketing department for Fort Carson MWR Survey Marketing Department login credentials and login to SurveyMonkey.com
  2. Click on “My Surveys” link (top left, 2nd after monkey logo)
  3. Once you see “Youth Sports Post Season Parent Survey” click on the paper airplane logo under the column “COLLECT”
  4. Click “Add new collector” and choose “Web link collector” from dropdown menu
  5. Click “SURVEY END PAGE” and choose “On, show a custom end page upon survey completion” and paste the photo gallery link into the box where it says https://www.surveymonkey.com”
  6. Click on “Multiple Responses” and switch to “On, allow the survey to be taken more than once from the same device”
  • OPTIONAL: If you click on “Web Link (?)” under “Back to all collectors” you can change the collector name to something different like “Sports Fall 2018” or etc'
Facility Manager Photos/Command Photos

Please contact the Fort Carson Visual Information Photo Lab for "Official Command Photos". They are located in Bldg. 1230, next to the Outdoor Pool and can be reached at 719-526-5724. Using the term "Official Command Photos" when making the inquiry will help identify the specific service you are requesting. 

Forms - Holiday Hours of Operation
  • Submissions accepted are for MWR activities and programs only
  • Requests to promote businesses not in contract with Fort Carson MWR Advertising and Commercial Sponsorship are immediately rejected.
  • Please submit complete and accurate information to prevent a delay in the marketing process.
Division Thanksgiving Fillable PDF Christmas Fillable PDF NY Fillable PDF
Bldg.1217 Thanksgiving Form Christmas Form

New Year's Form

ACS Thanksgiving Form Christmas Form New Year's Form
Business Division Thanksgiving Form Christmas Form New Year's Form
CYS Thanksgiving Form Christmas Form New Year's Form
Recreation Division Thanksgiving Form Christmas Form New Year's Form

 

 

Additional Resources




SUBMIT A WORK ORDER

MWR EMPLOYEES ONLY.

Use the forms below to request marketing support for enterprise web, social media, marketing campaigns, and printed materials.

Work orders submitted after 4:30 p.m. MST are posted as accepted on the following business day.

  • 11 business days* minimum for first DRAFT of artwork only (does not include finished/final approved product).
  •  All marketing materials must go through mandatory NAF Support Division approval processes prior to completion.

NOTICE

  • Your submission is added to the queue, undergoes comprehensive review and is assigned to a project POC. The Marketing Department reserves the right return incomplete submissions (e.g. submissions stating information as "TBD" and/or missing critical information such as, but not limited to: time, date, location, price, return policy, any applicable limitations/restrictions/regulations, supporting documentation, etc.
  • Incomplete submissions are returned to requestor and must be resubmitted by requestor with completed information, including any supporting documentation.

Business Day Definition:

  • Mountain Standard Time

  • Monday-Friday

  • Begins at 7:30 a.m.

  • Ends at 4:30 p.m.

  • Excludes weekends, training, federal, and seasonal holidays

Submit Your Information for 2019 DFMWR Circular/Program
  • Submissions accepted are for MWR activities and programs that appear on carson.armymwr.com
  • Requests to promote businesses not in contract with Fort Carson MWR Advertising and Commercial Sponsorship are immediately rejected.
  • Please submit complete and accurate information to prevent a delay in the marketing process.
  • Suspense Date: TBD

Review your section of the 2018 Spring/Summer and submit your revisions below.

Outdoor Recreation

Cheyenne Shadows Golf Club

Cheyenne Mountain Shooting Complex

Grant Library

Thunder Alley Bowling

Auto Skills

Dining & Entertainment

Special Events

Child & Youth Services

Sports, Fitness & Aquatics

Army Community Services

Enterprise Web Support
  • Submissions accepted are for MWR activities and programs that appear on carson.armymwr.com
  • Requests to promote businesses not in contract with Fort Carson MWR Advertising and Commercial Sponsorship are immediately rejected.
  • Please submit complete and accurate information to prevent a delay in the marketing process.

  •  

Marketing Campaign Request
  • Submissions accepted are for MWR activities and programs only
  • Requests to promote businesses not in contract with Fort Carson MWR Advertising and Commercial Sponsorship are immediately rejected.
  • Marketing campaign requests that require printed media must be submitted at least 6 weeks prior to event start date.
  • Campaign requests for athletic events requiring strength and conditioning training for participants must be submitted at least 7 months prior to event start date.
  • Campaign requests submitted after the 6 week deadline are forwarded to the appropriate division chief for clarification and approval.
  • Please submit complete and accurate information to prevent a delay in the marketing process.
  • Once artwork is approved, mandatory management approval procedures apply. 

Social Media Support Request
  • Submissions accepted are for MWR activities and programs only
  • Requests to promote businesses not in contract with Fort Carson MWR Advertising and Commercial Sponsorship are immediately rejected.
  • Please submit complete and accurate information to prevent a delay in the marketing process.

Survey for Photos Support Request

 

Submit A Survey For Photos Support Request

Other Print Support Requests
  • Services are for MWR activities and programs only.
  • Requests to promote businesses not in contract with Fort Carson MWR Advertising and Commercial Sponsorship are immediately rejected.
  • Please list all the requested information to ensure the success of your project.
  • Signage is a facility/program expense. Please include your GLAC code in the details.
  • The turnaround time of your project depends on the size of the project, materials needed, cost, etc.