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Information, Referral & Follow-Up Program

The Community Information, Referral and Follow-Up Program provides Fort Carson Commanders, Soldiers, and Families with information regarding community resources.  Also known as I&R, it is the initial point of contact at the Army Community Service (ACS) Center.  Staff links customers with on-post or off-post agencies and services.  If you are new or it's been a while since you've been in to visit ACS, come meet with us to complete an assessment form; it helps us to provide you with more specific types of services and programs.  We look forward to meeting you.

Client Intake & Assessment

If you are new to Army Community Service (ACS), Fort Carson, or you would like to get information about different resources to meet your needs, we will have you fill out a client intake form and sit down with one of our ACS Specialist for an assessment to go over more specific types of services and programs that will meet your needs and help improve your quality

Client Intake at Unit Footprint

Ideally suited for units who have seen an increase is negative trends (financial issues, relationship issues, etc.) with their Soldiers and Families, and units that will be going into a deployment, NTC/JRTC Rotation, or field training. Our ACS specialists give an ACS overview brief and provide a client intake form to assess the needs of Soldiers and their Families and support with referral management.

Client Service Advocacy

If you are in need of a liaison for a service, our ACS Specialists will work closely with you and the service provider to communicate and come to a mutual understanding. ACS Specialists monitor and evaluate delivery of services and client responses.

Client Rights & Responsibilities

Class Registration & Memo of Enrollment

The Information, Referral, and Follow-up team help you navigate through the different classes ACS has to offer. They provide an overview, time, location, and sign you up for any classes that you may want to take. If needed, they will provide you an ACS Memorandum of Enrollment.

Community Partner Referrals

The Information, Referral, and Follow-up Program has partnerships with several community partners on and off post. We do a direct referral or educate you on community partners such as Women, Infants & Children (now in-house on Monday afternoons), El Paso County Child Support Services (now in-house on Tuesday afternoons), Catholic Charities, Home Front Military Network, Warriors Warehouse, and many more.

Community Partners

Catholic Charities
Colorado 211
CPCD - Giving Children a Head Start
Department of Human Services (DHS) - El Paso County
Home Front Military Network
Military Child Education Coalition - Parent Programs
Mt. Carmel Veterans Service Center
National Alliance for Mental Illness (NAMI) - Colorado Springs
Pikes Peak United Way
U.S. Citizenship and Immigration Services - Denver Field Office
Veterans Service Office - El Paso County
Warriors Warehouse
WIC (Women, Infants, and Children) - El Paso County

First Visitor / Enrollment to ACS Services

Our Information, Referral, and Follow-up staff are available to provide information on the various ACS programs. Let our team, set-up an appointment to go over a 1-on-1 ACS overview of services and programs, enroll you into our client tracking system for a thorough service delivery, and discuss with you the Army Community Service (ACS) Customer’s rights and responsibilities.

Community Outreach - Connecting People and Services

Would you like to have an Army Community Service representative attend your next event to share information about the free resources and services that ACS has to offer? Are you a community partner looking to build a connection with Fort Carson’s ACS? Reach out to our Outreach Program Coordinator today by calling (719) 526-0423.

Refer a Soldier and/or a Family

Do you know a Soldier and/or Family who would benefit from a needs based assessment? Refer to us and we can be the connecting point to different service resources and agencies. We can identify the assistance needed to connect the Soldier/Family Member to the appropriate resource and support.

Pass-It-On Newsletter

The ‘Pass It On’ Community Newsletter provides an update of programs, services, and events on Fort Carson and the surrounding communities. That ‘Pass It On’ is sent out and posted every two weeks and is a great resource for leaders, Soldier and Family Readiness Groups, Soldiers and Families, and civilians. Would you like to receive the newsletter in your email inbox or view it online? Visit HERE to check it out and sign-up!

Top Topic Information & Reference Sheets

Adoption Information

CLICK HERE TO VIEW THE FULL ADOPTION REFERENCE SHEET

Better Opportunities for Single Soldiers

CLICK HERE TO VIEW THE FULL BETTER OPPORTUNITIES FOR SINGLE SOLDIERS REFERENCE SHEET

Childcare Options & Assistance

CLICK HERE TO VIEW THE FULL CHILDCARE OPTIONS & ASSISTANCE REFERENCE SHEET

Department of Motor Vehicles & Driver's Information

CLICK HERE TO VIEW THE FULL DEPARTMENT OF MOTOR VEHICLES & DRIVER'S LICENSE REFERENCE SHEET

Education (Adults)

CLICK HERE TO VIEW THE FULL EDUCATION & SCHOLARSHIP SUPPORT REFERENCE SHEET

Family Care Plan

CLICK HERE TO VIEW THE FULL FAMILY CARE PLAN PACKET

Food and Nutrition Assistance

CLICK HERE TO VIEW THE FULL FOOD AND NUTRITION ASSISTANCE REFERENCE SHEET

Exceptional Family Member Program & Enrollment

CLICK HERE TO VIEW THE FULL EXCEPTIONAL FAMILY MEMBER PROGRAM REFERENCE SHEET

Household Items

CLICK HERE TO VIEW THE FULL HOUSEHOLD ITEMS REFERENCE SHEET

Housing and Lodging

CLICK HERE TO VIEW THE FULL HOUSING AND LODGING REFERENCE SHEET

Immigration and Naturalization

10 Steps to Naturalization | USCIS
Fort Carson Legal Assistance Office | Information Brochure
Military Help Line with USCIS
Naturalization and Naturalization Form | Legal Assistance Office Information Paper
Pathway to Citizenship
Parole in Place | Legal Assistance Office Information Paper
Permanent Resident | Legal Assistance Office Information Paper
Thinking About Applying for Naturalization | USCIS
USCIS Online Tools and Resources
Welcome to the United States - A Guide for New Immigrants | USCIS

Mailing Services

CLICK HERE TO VIEW THE FULL MAILING REFERENCE SHEET

Transportation and Shuttle Services

CLICK HERE TO VIEW THE FULL TRANSPORTATION REFERENCE SHEET