ACS logo

 

Regardless of what stage of life you or your family are in, ACS helps to make Army life successful. Our programs and services are designed to improve your quality of life.

ACS offers classes on parenting, finances, relationships, volunteerism, exceptional family members, employment, deployment, and much more.

Easy Ways to Connect
  1. Download the Need Help Guide.
  2. Follow us on Facebook or social media of your choice.
  3. Attend one of our many events.
  4. Get the Pass It On (Community Happenings) in your email. 

 

 

 

For Soldiers and families
Schedule or Register Now
Get Personal Support

Our services range from parenting classes to 1-on-1 budget appointments to deployment support. Whether you are getting married, having a child, separating from the Army or need help and are not sure where to start; ACS can help. 

Fill out an interest form and an ACS Specialist will reach out to assist.

Crisis Help

Financial Help

Domestic Violence

Confidential Non-Medical Counseling

  • Military OneSource, 800-342-9647

Veterans Crisis Line

  • Dial 988 then press 1
Your Rights & Responsibilities

Customer Rights

Privacy & Security: The Privacy Act of 1974, as amended, provides safeguards for the confidentiality, integrity, and availability of Personally Identifiable Information (PII) and similar rights for other PII in electronic, written, and spoken form. ACS service providers provide informed consent for the services received. Authorized disclosures may include the following circumstances: when you sign a written release of information; when a clear and immediate danger to you or to others exists; when there is known or suspected child abuse or elder abuse; when there is known or suspected domestic abuse not covered by restricted reporting policy; and when ordered by a court of law.

Access to Records: ACS uses an electronic case management system to track information on services provided. To request a copy, visit the Freedom of Information Act (FOIA) Requests for Fort Carson webpage. For help, call +1(719)526-1949.

Right of Self-determination: We recognize the uniqueness of every individual and Family. Your ACS service provider will work with you to develop an Individual Service Plan tailored to meet your needs.

Refusal of Services: ACS services are voluntary; you may terminate services at any time unless Command directed.

Grievances, alternative services, and referrals: You have the right to request a different ACS service provider, and alternative options regarding resource referrals to meet the goals of your Individual Service Plan. If at any time you are dissatisfied with ACS services, please ask to see the Program Manager or ACS Director.

Customer Responsibilities

Respect & consideration of other customers and ACS staff is essential. 

Adherence to your Individual Service Plan (ISP) by following through with resource referrals on a timely basis and informing your ACS service provider regarding concerns or changes in your needs. 

Voice your concerns or disagreements with recommended interventions, referrals, or ISP, & allow time for adjustments if required.

Arrive on time for scheduled appointments and cancel or change appointments at least two (2) working days in advance.

Maintain accurate information and records by reporting changes in your address or phone number & responding to calls or letters to the best of your ability.

Provide feedback on the quality & effectiveness of services & resource referrals.

Customer Grievances

If you would like to report one,  a grievance, you have the option to ask to see the Program Manager, ask to see the ACS Director or you can submit an online request and we will reach out.

Alternative Services

If you are currently working with an ACS Staff Member and would like to request an alternative option for a service or additional referrals, you can ask to speak with the Program Manager, ACS Director or submit an online request.

 

 

For leaders and command teams
SFRG, Battalion & Brigade

The ACS Unit Service Coordinator (USC) Program is designed to provide a link between the military unit and ACS. By utilizing ACS staff to assist commanders and rear-detachment commanders with meeting the needs of their Soldiers and Families. The USC serves as a liaison for the unit to coordinate ACS services and make sure command teams receive the support needed.

Need to find out the USC assigned to your unit? Call ACS at +1(719) 524-2000.

Portable Classes

Tailored to your time, your mission, your location. Offered in your footprint, in ours, or even virtually. To learn about it or schedule it, click here.

 

 

For service providers, gifts and donations
Request ACS Materials

Would you like materials for your clients? Connect with our Marketing & Outreach for support.

Outreach Request

Is there an event we can participate in or an opportunity to collaborate? Connect with Marketing & Outreach to see how we can partner and work together.

Learn About ACS

Portable Classes: Tailored to your time, your mission, your location. Learn about it.

 

 

Fort Carson ACS
Visiting ACS

Our main ACS Center, is located on 6303 Wetzel Avenue in Bldg. 1526.

 

For Family Advocacy, New Parent Support, or Victim Advocacy, visit the ACS Annex (Family Nurturing Center) located at 1481 Titus Blvd. in Bldg. 7492 (below).

 

Survivor Outreach Services (SOS) are located at 6990 Mekong Street in Bldg. 6245 (below).  

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Connecting on Social Media

 

Downloading Documents
Our Programs

Helping you in all stages of your life:

PII for an ACS Service

Important Sign [Converted].pngSend all documents and information containing PII through encrypted email. If you do not have access to encrypted email send documents through https://safe.apps.mil. Any files containing PII/PHI must be encrypted prior to uploading or encrypted by checking the "Encrypt every file" box on the DoD Safe website.

Requesting Adaptation of Services

Adaptation of Services: Clients who need additional assistance, includes support for language interpretation, American Sign Language (ASL), and individuals who are blind or visually impaired; can reach out to the Information and Referral Program Specialist to coordinate support prior to visiting ACS by calling +1(719)526-1949 or submitting an online request.

About ACS

Our mission is to prepare and empower our Total Military Family to meet the challenges of military life by providing essential programs, resources, and services that enhance knowledge, life skills, well-being, quality of life, and retention. We support the Commanders' ability to sustain mission readiness to fight and win on any battlefield.

Our vision is to be a premier professional Military and Family readiness team committed to excellence. We are a force multiplier that aggressively anticipates, meets and successfully empowers Soldiers, Families, and the Community to overcome any challenge.